Privacy Policy - Flat Clearance Hoxton

At Flat Clearance Hoxton, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Including your name, email address, phone number, and address.
Transactional Information: Details about the transactions you carry out through our services.
Technical Data: IP address, browser type, and device information.
Usage Data: Information on how you use our website and services.

How We Use Your Information

Your information is used for the following purposes:

Providing Services: To facilitate property clearance services efficiently.
Communication: To respond to your inquiries and provide updates on your requests.
Improving Services: Analyzing data to enhance our offerings and user experience.
Marketing: Sending promotional materials and offers, with your consent.

Data Protection and Security

We implement robust security measures to protect your personal information:

Encryption: Secure encryption protocols for data transmission.
Access Controls: Limiting access to your information to authorized personnel only.
Regular Audits: Conducting periodic security assessments to identify and mitigate vulnerabilities.

Your trust is essential to us, and we strive to maintain the confidentiality and integrity of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Necessary for the website to function correctly.
Analytics Cookies: Collecting data on website usage to improve functionality.
Advertising Cookies: Delivering relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and marketing partners. These partners are obligated to protect your information and are prohibited from using it for any other purpose.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain conditions.
Objection: Object to the processing of your data for specific purposes.
Withdrawal of Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us through the appropriate channels.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. We ensure that such transfers comply with applicable data protection laws and that your data is handled securely.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date of the policy and, where appropriate, providing a more prominent notice.

Consent

By using our services, you consent to the terms of this Privacy Policy and agree to the collection and use of your information as described herein.

Effective Date

This Privacy Policy is effective as of April 27, 2024.